Disclaimer
Last updated: December 05, 2025
The information provided by Mama Aid Ltd (‘we’, ‘us’, or ‘our’) on https://www.mamaaid.ai (the ‘Site’) and our mobile application (Mama Aid) is for general informational purposes only. Please read this disclaimer carefully before using the Site or our mobile application.
Website Disclaimer
The information provided by Mama Aid Ltd on the Site and our mobile application is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our mobile application.
UNDER NO CIRCUMSTANCES SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.
External Links Disclaimer
The Site and our mobile application may contain (or you may be sent through the Site or our mobile application) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
Health, AI & Emergency Use Disclaimer
This section sets out important information about the non-medical nature of Mama Aid, the use of AI-generated content, exercise and wellness activities, appointment reminders, and emergency use. Please read each subsection carefully.
Important: Non-Medical Use Only
Mama Aid is not a medical or healthcare service. All content made available through the Mama Aid website, mobile application, AI chatbot, exercises, reminders, and wellness features is provided for general informational and educational purposes only and does not constitute medical advice, diagnosis, treatment, or a substitute for professional healthcare.
AI-Generated Content
Mama Aid includes an AI-powered chatbot designed to provide general, non-medical informational guidance and supportive responses. AI-generated outputs are produced by automated systems and may be inaccurate, incomplete, or not up to date, and should not be relied upon to make medical, clinical, or health-related decisions. You should always consult a qualified healthcare professional before acting on any information provided through the app.
Exercise and Physical Activity
Any exercises, movement routines, or wellness activities offered within the app:
- are not medical advice,
- must only be performed after you have been medically cleared by a qualified healthcare professional, particularly during the postpartum period, and
- are undertaken entirely at your own risk.
Mama Aid assumes no responsibility or liability for injuries, complications, or adverse outcomes resulting from physical activities performed using the app.
Appointment Reminders
Any reminders, scheduling tools, or notifications provided by Mama Aid are informational only and not medical alerts or clinical notifications. You are solely responsible for attending appointments and following up with healthcare providers.
No Emergency Use
Mama Aid is not intended for emergency use.
The app does not provide emergency services, crisis intervention, or real-time medical monitoring.
If you are experiencing a medical emergency or believe you or your baby may be at risk, seek immediate professional medical assistance or contact emergency services.
UK Support Resources
Support resources for users in the United Kingdom:
- NHS Mental Health Services — https://www.nhs.uk/nhs-services/mental-health-services/
- Samaritans (24/7, free) — call 116 123
- Mind (mental health support and information) — call 0300 123 3393
- PANDAS Foundation (postnatal depression and anxiety support) — call 0808 1961 776
These organisations are independent of Mama Aid and provide professional support and assistance. Availability, response times, and services are subject to each organisation’s own policies.
Testimonials Disclaimer
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.
The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.
Questions about this document?
Contact Mama Aid Ltd with any questions, requests, or concerns.
