Support Center

We're here to help, mama 💜

Questions, feedback, or something not working quite right? Reach out — a real human reads every message.

Email us

mamaaidapp@gmail.com

Send a message

Postal address

Mama Aid Ltd
128 City Rd, London
EC1V 2NX, England

Response time

We aim to respond to every inquiry within 2 business days.

In crisis? Please reach out to professional help.

MamaAid is not an emergency service. If you or your baby may be at risk, contact emergency services or one of the resources below.

  • Samaritans — 116 123 (free, 24/7)
  • Mind — 0300 123 3393
  • PANDAS Foundation — 0808 1961 776
  • NHS Mental Health Services

Frequently asked questions

What is MamaAid?

MamaAid is an AI-powered companion designed to support new mothers through the postpartum journey with guidance, emotional support, journaling, mood tracking, gentle reminders, and non-medical informational help.

Is MamaAid a medical service?

No. MamaAid is not a medical or healthcare service and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical decisions.

How do I delete my account or data?

Email us at mamaaidapp@gmail.com with your request. We will respond and act in accordance with UK GDPR requirements.

Does MamaAid use my data to train AI?

No. We configure our AI providers so your inputs and AI-generated outputs are not used to train or improve AI models.

Where is MamaAid available?

The mobile app is launching soon on iOS and Android. Join the waiting list to be notified when it's ready.

Policies & resources